Posted On 29.10.2020

Plan Your Visit

Our doors are open. We’ve put measures in place to keep you, our staff and community safe. ⁣

To protect the health and safety of our community, effective August 1, 2020, all persons entering or remaining at Southcentre Mall shall wear a mask or face covering which covers the nose, mouth and chin as required under The City of Calgary ByLaw 26M2020 . We understand you may have questions, and we’re here to answer them. Text us at 587-673-1477. We look forward to seeing you soon!


If you have any questions prior to your visit, please text 587-673-1477 and our Guest Services team will answer your questions Monday – Saturday 10am – 8pm, Sunday & Holidays 11 am – 6 pm.

We look forward to welcoming you to Southcentre Mall. Please review our safety guidelines and additional steps we are taking to keeping you, our staff and community safe.

Visiting the Holly Jolly Tree Farm? Learn more about what to expect and how to book your socially-distanced photo with Santa.


  • We have increased our cleaning frequency in high-touch and high-traffic areas using best practices and products identified by health organizations
  • Installed signage to reinforce physical distancing, guide customer traffic flow and hygiene 
  • Placed hand sanitizer stations throughout the shopping centre
  • Limited capacity in elevators and washrooms
  • Seating has been removed and clearly marked as out-of-use to maintain physical distance
  • Food Court is open with reduced seating capacity
  • Water fountains have been decommissioned
  • Strollers / Smartecartes have been decommissioned
  • Play area is temporarily closed

Curbside Pick-up & Delivery

You can also pickup your online or telephone orders curbside from participating retailers or restaurants.

Alternatively, browse through our ShopNOW tool on our website, for health and beauty, tech, and home decor items to have them directly shipped to your home.

Being prepared is the key to a safe and successful visit. Check back on our website for ongoing updates and store information.

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